Data protection

Privacy statement

Data gathered in the use of this website is collected, processed and used by us, Rickmers Holding AG and all its subsidiaries, as providers of this site within the meaning of the  German Telemedia Act (Telemediengesetz - TMG) and the German Federal Data Protection Act (Bundesdatenschutzgesetz - BDSG). The protection of personal data is an important matter for the Rickmers Group. This is why we handle personal data in a responsible manner, complying with legal data protection provisions.

This privacy statement provides an indication of the type of data we gather when you use the site, the purposes we use the data for, exactly how we collect, process and use the data, and what your rights are with respect to the data.

Gathering and processing data when using our website

Generally it is possible to use our site without providing any personal data. As is the case with many sites, when individual websites are retrieved our webservers and the Piwik web analytics software we deploy automatically gather and process the following non-personal data.

a) Automatic logs


Our webservers automatically save information temporarily in a log file each time one of the pages on our site is accessed/retrieved. Once the information has been evaluated statistically it will be deleted automatically. Until then, the following details are stored:

  • Name and URL of the file accessed
  • Date and time of the site/page was accessed
  • Data volumes transferred
  • Message indicating whether the retrieval of the web pages was successful
  • Information identifying the browser and operating system you are using
  • URL of website you used if you linked from another site
  • The name of your internet access provider

This data cannot be assigned to any one particular person and as such is not deemed to be personal data. This data is not merged with any other data, nor is data forwarded, nor is a personal user profile compiled. 

Data is processed solely for the purpose of facilitating the use of the website (establishing a connection), for internal system-related purposes that affect technical administration and system security, and for statistical purposes, such as to be able to adapt the website better to meet your needs by anonymously evaluating general user behaviour.

b) Cookies


Our webservers deposit cookies in the cache of your browser. These are small text files containing data that serve to manage your session technically, in particular that serve to identify the browser while you are visiting the site. 

These cookies are automatically deleted 14 days after your visit to our website. 

These ease your navigation through our site and make it possible to evaluate general user behaviour anonymously base on the number of visitors and thus enable us to optimise the site to meet your needs. No details of real people can be inferred from the information contained in cookies.

You can of course peruse our website without us storing cookies. However, most browsers accept cookies automatically. You can prevent cookies from being stored on your system, or have your browser issue a warning when cookies are being saved by changing the appropriate settings to your browser. You can find more information on this function in your browser's help menu. Preventing cookies may however restrict the use of some or parts of our website functions and web pages, or may block them from being used at all. 

c) Statistical evaluation


We use the open source web analytics software Piwik to evaluate user access statistically. Piwik deposits cookies in the cache of your browser which allows us to analyse website use. Piwik and the information on your use of our site generated by the cookies are stored on our servers in Germany. The IP address is made anonymous prior being stored in the Piwik database. As described above, you can prevent cookies from being stored on your system by changing the appropriate settings to your browser. 

In addition, you can decide whether a unique web analytics cookie may be stored on your browser to enable us to capture and analyse various statistical data. If you do not want this, click on the following link to store the Piwik deactivation cookie on your browser.

Gathering and processing personal data


We only gather, process and use personal data such as your name, postal address, email address and other contact details if you have entered these on this website and transferred them to us, and if such gathering, processing and use is permitted by law or has been given your consent.

The use of certain services on our website such as contact forms, queries, online applications and subscriptions to our newsletter makes it necessary to gather, process and use personal data. In this case, we only gather such personal data indicated as mandatory on the respective online forms that is necessary to trigger and process the relevant services. 

Other personal data that can be entered in form fields is voluntary and is only used to address you in a more personal/individual manner or to provide a better service to you, such as by providing feedback. For each of these services, we would advise you to refer to the appropriate page on our website to see why we gather, process and use the respective personal data. Each time we gather, process and use your personal data it is only for the purpose indicated and in sufficient quantities to enable this purpose to be met.

If, before we can gather, process and use certain data - such as when you subscribe to our newsletter - your prior consent becomes necessary, we will of course ask for your consent on the appropriate page of our website. 

You are entitled to revoke your consent at any time either wholly or in part with effect for the future. We will log this consent, and also log such revocation.

Transmission of data to third parties


As a matter of principle, personal data gathered in the course of using our website is not forwarded to third parties nor transferred in any other way. Exceptions include the transfer of personal data to government institutions and authorities and private rights holders when this is legally required or subject to judicial or governmental decisions and the transfer of data to governmental institutions and authorities in legal or criminal proceedings if our protected rights have been infringed. 

In some cases, certain personal data may be forwarded to other companies for purposes previously notified if this is permitted by law or has your prior consent. Such external service providers we draw on to operate our website or to process certain services on our website process personal data solely on our behalf and are contractually obliged to comply with legal provisions regarding data protection and data security. These are not deemed third parties within the meaning of data protection law.

Data security

Data gathered and stored is handled in strict confidence and protected from loss, amendment and unauthorised third-party access using appropriate technical and organisational precautions. Data transferred between your computer and us via our website is partially SSL encrypted.

Your rights

a) Rights of access and information


At any time, you have the right to know what information we have stored on you, where we got the information from and who we sent it to, and you have to the right to know why we store the information. For more information, write to us at  . If you have any questions on data protection or if you would like any more information you can always write to us at the same address.

b) Amending, freezing and deleting/revoking consent


You have the right at any time to amend, freeze or block the data we store on you. If deleting the data runs counter to legal, contractual, commercial or fiscal law, in particular the law on retention periods, the data will be frozen instead of deleted. If you wish to make use of your right to amend, freeze or delete data, or if you wish to revoke your consent to process and use your personal data either wholly or in part please write to us at  .

Should you wish to write us an email, please note that the content of unencrypted emails may possibly be read by third parties. We would therefore recommend your sending confidential information in encrypted form.

Amending the privacy statement

Given the fast pace of development on the web and the continuing development of case law, we reserve the right to adapt this privacy statement at any time to meet both technical and legal requirements.